Check-in/preflight formalities

Check-In is processed only upon providing an identification document.

Local departure time is indicated in a ticket (itinerary).

All passengers are advised to arrive at the airport 1 hour 30 minutes before the departure time stated in a ticket (itinerary) for domestic flights check-in and control passing (customs, immigration; veterinary, sanitary control for pets); 3 hours – for international flights.

Passenger check-in both for domestic and international flights of the Air Company closes 40 minutes before the departure time, except the flights departing from Hurghada Airport (45 minutes before the flight) and Dubai Airport (1 hour before the flight).

In Koltsovo, Domodedovo and Sochi airport passengers are welcome to use self-check-in kiosks, and then drop off the baggage at check-in desks or at the counter with “Drop off” sign.

Passengers, who are late for check-in time, are now allowed to board.

Check-in for passengers, who are late, is available in some airports. Please, address to the Air Company representative. Extra pee may be charged for opening check-in.