Type of delivery Delivered as How to request Cost Certificate sample
Express
(5 working days)
Standard
(20-30 working days)
Certificate of cost calculation on the territory of the Russian Federation
to e-mail address Scan copy Website, section Shop not issued 1 500 ₽ Press for certificate sample
registered mail Original
In representative office of the Airline company
Fare rules
to e-mail address Scan copy Website, section Shop 1 500 ₽ 1 000 ₽ Press for certificate sample
registered mail Original
In representative office of the Airline company
Certificate of flight confirmation / certificate of flight cost
to e-mail address Scan copy Website, section Shop 1 500 ₽ 1 000 ₽ Press for certificate sample
registered mail Original
In representative offices of the Airline company in the cities: Yekaterinburg, Saint-Petersburg, Irkutsk, Simferopol.
*The addresses of the representative offices are below the current table
In person 1 500 ₽
Is issued on the request day. No more than 90 days after the flight.
not issued
In representative offices of the Airline company in other cities Website, section Shop 1 500 ₽ 1 000 ₽
Orthodromic route
to e-mail address Scan copy Website, section Shop 1 500 ₽ 1 000 ₽ Press for certificate sample
registered mail Original
In representative office of the Airline company
Non-availability of a direct regular flight
to e-mail address Scan copy Website, section Shop 1 500 ₽ 1 000 ₽ Press for certificate sample
registered mail Original
In representative office of the Airline company
Certificate of flight delay or cancellation
to e-mail address Scan copy Website, section Shop 1 500 ₽ free of charge Press for certificate of flight delay sample

Press for certificate of flight cancellation sample
registered mail Original
In representative office of the Airline company
Direct flight fare
to e-mail address Scan copy Website, section Shop 1 500 ₽ 1 000 ₽ Press for certificate sample
registered mail Original
In representative office of the Airline company

Please note that you can request any certificate if your flight was completed less than 3 years ago. It is possible to request and receive a certificate in Representative offices of the airports: Yekaterinburg, Saint-Petersburg, Irkutsk, Simferopol, only if the flight was completed no later than 90 days ago. If the flight was completed more than 90 ago, a certificate can be requested in Section Shop.


Addresses of the Airline's representative offices:

  • Yekaterinburg, Koltsovo airport (Terminal A, 2nd floor, Mon-Fr, 08:00 - 17:00 Yekaterinburg time zone)
  • Saint-Petersburg, Pulkovo airport (2nd floor, office 2048, 24/7)
  • Irkutsk, Airport Domestic flights terminal, 3rd floor, office 303, 08:00 - 13:00 Irkutsk time zone)
  • Simferopol, Airport (New terminal building, 1st floor, 08:00 - 20:00 Simferopol time zone)

For passengers traveling by charter flights it is required to submit a certificate from a tour-operator with the highlighted cost of the flight (please, send a copy of the certificate to sio4@u6.ru)