| Type of delivery | Delivered as | How to request | Cost | Certificate sample | |
| Express (5 working days) |
Standard (20-30 working days) |
||||
| Certificate of cost calculation on the territory of the Russian Federation | |||||
| to e-mail address | Scan copy | Website, section Shop | not issued | 1 500 ₽ | Press for certificate sample |
| registered mail | Original | ||||
| In representative office of the Airline company | |||||
| Fare rules | |||||
| to e-mail address | Scan copy | Website, section Shop | 1 500 ₽ | 1 000 ₽ | Press for certificate sample |
| registered mail | Original | ||||
| In representative office of the Airline company | |||||
| Certificate of flight confirmation / certificate of flight cost | |||||
| to e-mail address | Scan copy | Website, section Shop | 1 500 ₽ | 1 000 ₽ | Press for certificate sample |
| registered mail | Original | ||||
| In representative offices of the Airline company in the cities: Yekaterinburg, Saint-Petersburg, Irkutsk, Simferopol. *The addresses of the representative offices are below the current table |
In person | 1 500 ₽ Is issued on the request day. No more than 90 days after the flight. |
not issued | ||
| In representative offices of the Airline company in other cities | Website, section Shop | 1 500 ₽ | 1 000 ₽ | ||
| Orthodromic route | |||||
| to e-mail address | Scan copy | Website, section Shop | 1 500 ₽ | 1 000 ₽ | Press for certificate sample |
| registered mail | Original | ||||
| In representative office of the Airline company | |||||
| Non-availability of a direct regular flight | |||||
| to e-mail address | Scan copy | Website, section Shop | 1 500 ₽ | 1 000 ₽ | Press for certificate sample |
| registered mail | Original | ||||
| In representative office of the Airline company | |||||
| Certificate of flight delay or cancellation | |||||
| to e-mail address | Scan copy | Website, section Shop | 1 500 ₽ | free of charge |
Press for certificate of flight delay sample Press for certificate of flight cancellation sample |
| registered mail | Original | ||||
| In representative office of the Airline company | |||||
| Direct flight fare | |||||
| to e-mail address | Scan copy | Website, section Shop | 1 500 ₽ | 1 000 ₽ | Press for certificate sample |
| registered mail | Original | ||||
| In representative office of the Airline company | |||||
Please note that you can request any certificate if your flight was completed less than 3 years ago. It is possible to request and receive a certificate in Representative offices of the airports: Yekaterinburg, Saint-Petersburg, Irkutsk, Simferopol, only if the flight was completed no later than 90 days ago. If the flight was completed more than 90 ago, a certificate can be requested in Section Shop.
For passengers traveling by charter flights it is required to submit a certificate from a tour-operator with the highlighted cost of the flight (please, send a copy of the certificate to sio4@u6.ru)
