Cancellation and refund rules

The return policy depends on the method of payment for the order and the conditions for applying the tariff (UFD). The amount to be refunded is calculated in accordance with the terms of the fare application, which must be reviewed when booking in the first step.  
  The fare paid for air transportation is not refundable if the passenger has notified the carrier of the refusal of air carriage after the end of the passenger check-in time indicated on the ticket.   Please be informed that as of June 21, 2014, & nbsp; the Federal Law of April 20, 2014 entered into force. №79-ФЗ “On Amendments to the Air Code of the Russian Federation”, in terms of conditions for the return / non-return of the charge upon termination of the contract for the carriage of passengers by air .


Voluntary return of an air ticket