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Ural Airlines is a laureate of the award Consumer Rights and Service Quality


A ceremonial announcement of the results of the IX annual award Consumer Rights and Service Quality was held on September 21, 2018. The company Ural Airlines was recognized as the best one in the nomination Retail Service, category Air transportation.

Annually among the laureates there are companies who are responsible respecting consumer rights, producing goods and providing services. By their actions, they justify confidence, the confidence of customers.

The award Consumer Rights and Service Quality is an annual socially significant award, given to the most successful projects related to consumer rights and improve of service quality.

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The attention of passengers!

To check in for domestic flights and complete departure requirements (customs / immigration / veterinary / sanitary control, etc.) it is recommended to arrive at the airport 1 hour 30 minutes, for international flights – 3 hours prior to departure specified on the ticket (itinerary receipt). Passengers who miss the check-in completion time shall not be admitted for the flight. Different airports may have different check-in closing time; please inquire at