Description of the Payment Process
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Description of the Payment Process

1. Description of the Payment Transaction Process

Payment is effected through the authentication server of the Bank’s Processing Centre with Bank Credit Cards of the following payment systems:

2. Description of the Data Communication Process

To pay for the purchase, you will be redirected to the payment gate of Sberbank of Russia OJSC, where you will need to enter the details of your card. Please have your plastic card ready by that time. Connection with the payment gate and information transmission takes place in the protected mode using the SSL encryption protocol.

If your bank supports the secure Internet payment technologies such as Verified By Visa or MasterCard Secure Code, you will also have to enter a special password. Please ask the bank issuing your card about how you can get such a password.

This Web site supports 256-bit encryption. Confidentiality of the personal information communicated is ensured by Sberbank of Russia OJSC. The information entered will not be disclosed to third parties except for cases stipulated by the Russian Federation legislation. Payment with bank cards is in strict compliance with the requirements of the Visa Int. and MasterCard Europe Sprl payment systems.

The price of the services is shown on the Web page “Services for Bonuses” at: https://loyalty.uralairlines.ru/bonus.

3. Refund of payment if the customer rejects the goods / cancels the service.

Note 1. The information provided in this application is confidential and is used only for the operator’s refund services.

Note 2. The subscriber may cancel services only within 14 (Fourteen) days from the date of payment for the service with a Visa or MasterCard bank card. In such case, he or she must send an application to the Operator saying that the service is being suspended and that the money should be refunded. The Operator will refund the money to the customer less the bank fee and the sum for the period during which the service has been actually used.