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Terms of booking a flight

Booking a flight on the website is a convenient service for passengers. Booking online gives you the variety of advantages:

  • When booking at the Internet ticket office you can pay by a bank card
  • You can select a flight yourself and book it at a good price.

You get the opportunity to book a flight along with the following services:

  • Automatic adding of a respective amount of bonus rubles to an account of «Wings» program participant after he/she take a flight (by entering his/her card number)
  • Special meal on board
  • Aquatic, alpine skiing and snowboard equipment transportation
  • Hotel accommodation

If you are looking for the service that will let you book a flight quickly, conveniently and at a good price, then the Internet ticket office of the Ural Airlines is the best option! Our website offers you not only good prices but also, in the same booking webform, the opportunity to:

Book a flight

Order special meals

Order sports equipment transportation

Choose a preferable payment method

Information about flight-related accounting source documents

Insurance

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AlfaStrakhovanie in cooperation with Ural Airlines have launched a new service for passengers. Now travellers along with booking of a flight on the airline’s website can buy an additional insurance from AlfaStrakhovanie and get peace of mind for the whole trip.


The insurance product “AVIA” is the coverage of the minimum required set of insurance risks:

  • Baggage Insurance. We offer reliable coverage for your baggage that is accepted for carriage with a bag tag. Important! In accordance with the terms of insurance contract, the coverage does not apply to hand baggage.

  • In-flight accident insurance. The covered risks are: body injuries that you sustain during your in-flight accident policy term; officially determineddetermined disability of I, II or III group that you got as a result of in-flight accident during your policy term; and others. You can get more details in the process of insurance policy issue.

The insurance product “TRAVEL” covers extended set of insurance risks.

  • You can insure yourself against unforeseen expenses arising from you inability to take the planned flight(s).

  • In-flight accident insurance.The covered risks are: body injuries that you sustain during your in-flight accident policy term; officially determined disability of I, II or III group that you got as a result of in-flight accident during your policy term; and others. You can get more details in the process of insurance policy issue.

  • Medical insurance for the travel period. We will compensate treatment and medicines, dental services and transportation, urgent visit of a third party and many other things.

  • Baggage Insurance. We offer reliable coverage for your baggage that is accepted for carriage with a bag tag. Important! In accordance with the terms of insurance contract, the coverage does not apply to hand baggage.

The procedure of settlement of insurance claims is extremely simplified. AlfaStrakhovanie promptly compensates you for costs incurred. For that, you will just need to contact the company’s representative by the phone using the number specified in the policy


AlfaStrakhovanie Group is one of the biggest Russian insurance companies with the universal service portfolio that includes not only complex programs for protection of business interests, but also the wide range of insurance products for individuals. According to its license, the company offers more than 100 products, including ones for life insurance. AlfaStrakhovanie is widely represented in regions of the Russian Federation – more than 400 regional representatives transact insurance on the country’s territory. The company’s services are used by more than 16.5 M of individuals and more than 390 k of companies. The Group is rated by Fitch international rating of financial strength and has the highest level A++ of reliability rating by the Russian rating agency Expert RA.


PLC AlfaStrakhovanie
License C No 2239 77
Shabolovka Str, 31B, 115162, Moscow
Phone/fax: 8 800 333 0 999 (toll-free within Russia)
of November 13, 2014-12-17
www.alfastrah.ru

To return the insurance policy you need to contact support passengers at:help@uralairlines.ru.